78% of customers buy from the company that responds first, according to Lead Connect. That's why instant lead engagement is key to a successful sales pipeline. By following up with leads as soon as they are identified, you're more likely to keep them interested in your product or service and move them further down the sales funnel. Here are some tips for instant lead engagement that can help you get started.
Speed to lead, or your lead response time, is a metric that measures the time it takes for your organization to make contact with a lead. The goal is to make contact as quickly as possible, preferably within minutes. According to InsideSales, making contact "within five minutes of initial engagement yielded 900% more interest than those who contacted potential customers in 10 minutes."
There are a few key reasons why it's important to instantly engage with leads:
So, as you can see, there are a number of important reasons why you should make sure to engage with leads right away. Don't miss out on the opportunity to make a great first impression and convert more leads into customers - start engaging immediately!
The easiest ways to instantly engage with your leads are via:
We're pretty sure you know how to use social media to interact with leads, so for the purpose of this article, we'll rather discuss chatbots and smart forms.
Chatbots are computer programs that mimic human conversation. They can be used to communicate with leads in real-time, providing instant engagement.
Chatbots use artificial intelligence (AI) to understand human conversation. They parse through language and identify key phrases and words that indicate a lead's intent. Based on this understanding, they provide a relevant response in order to engage the lead.
Here’s a useful playbook for using chatbots.
Smart forms are computer-generated forms that collect lead information. They can be used to instantly interact with leads.
Smart forms also use AI to understand human conversation and identify key phrases. They provide relevant questions based on the conversation in order to collect the necessary information from the lead.
Live chat is another instant lead engagement option. It allows you to interact with leads in real-time via text chat.
Live chat works by providing a text-based interface for customer service. This allows you to have a conversation with leads in real-time, providing instant engagement.
Did you know? You can add live chat as an instant lead engagement option via Oncehub.
Instant lead engagement is critical to success in today's fast-paced world. By using chatbots, smart forms, and live chat, you can make sure that you're always one step ahead of the competition. So don't wait - start engaging your leads right away!
There are a few key reasons why you should consider using chatbots and smart forms for lead engagement:
If you're looking for a quick and easy way to engage with your leads, chatbots and smart forms are a great option. Consider using them to increase your lead engagement and conversions!
Read here how to add lead engagement to your website with chatbots.
Read here how to add lead engagement to your website with smart forms.
Follow these best practices to boost your lead engagement.
By following these tips, you can start to build relationships with potential leads and increase your chances of turning them into customers. So get out there and start engaging!
We hope you’ve found these instant lead engagement tips useful and that they will help you start engaging with your leads more effectively. Remember, the key is to be personal and relevant in your interactions. By using some of the techniques we’ve outlined here, you can quickly create a connection with potential customers and get them interested in what you have to offer. What are you waiting for? Get started today!
If you want more information on how to use chatbots and smart forms for your business, please reach out to OnceHub. We would be happy to help!