The Best Way to Engage With Your Audience
Explore advanced features with a 14 day free trial
Save up to 18%
Yearly
Monthly
Basic
For individuals looking to
get started with basic
online scheduling
Free Free
- One User, One Connected Calendar, and One Booking Link
- WYSIWYG Booking Page Designer
- Multi-Location Availability
- Calendar Integrations:
Google, Microsoft 365, Exchange, iCloud - Video Integrations:
Zoom, Google Meet, Microsoft Teams, GTM, Webex - Email Integrations:
Gmail, Microsoft 365 - Standard Email/Calendar Notifications
- Knowledge Base Support
Schedule
For businesses looking to streamline their operations with professional scheduling
$12 $10/seat/month
Basic features, plus:
- Unlimited Booking Links, Connected Calendars, and Meetings
- Dedicated Booking Phone Numbers NEW
- Single-Host and Multi-Host Meetings
- Customizable Email/Calendar Notifications
- Text Notifications
- CRM Integrations:
Salesforce, HubSpot - Custom Integrations:
APIs, Webhooks, Zapier - Branded Booking Hubs
- Website Embed
- 24/7 Email and Live Chat Support
Route
For teams looking to optimize scheduling with qualification, routing, and distribution
$23 $19/seat/month
Schedule features, plus:
- Unlimited Routing Forms and Responses
- Conversational Forms with Progressive Response Capture
- In-Form Scheduling Experience
- Routing Based on Form Answers and Contact Properties
- Dynamic Selection for Single-Host and Multi-Host Meetings
- Round-Robin, Maximum Availability, and Priority-Based Distribution
- Meeting Reassignment
- Room Scheduling
- Branded Routing Form Pages or Website Embed
Engage
For organizations looking to maximize engagements with conversational scheduling
$47 $39/seat/month
Route features, plus:
- Unlimited Chatbots and Conversations
- Web-Based Chatbots
- Natural Language Processing
- Knowledge Sources Integration
- Custom AI Instructions
- AI-Driven and Rule-Based Routing
- Handoff Channels - Live Chat and Instant Meeting
- Audience-Specific Targeting
- Branded Chatbot Pages or Website Embed
ADD-ON
Security and Compliance Add-On
Enhanced security and compliance for your account. Can be added to any paid plan.
$6 $5/seat/month
Features:
- Single Sign-On (SSO)
- Corporate Calendar Connection
- Email from Corporate Mailbox
- Guest Communication Compliance
- Booking Spam Protection
- Custom Security Policies
- HIPAA BAA Agreements
Enterprise
Custom agreements and advanced support for large teams (30+ users)
Security and compliance add-on included
All features, plus:
- Enterprise MSA and bespoke agreements
- Security and legal reviews
- Dedicated success manager
- VIP support
Detailed Feature Comparison
Self-Service Scheduling
Basic
Schedule
Route
Engage
Enterprise
| Meeting Types | |||||
| Single-Host Meetings (Pre-Assigned)A single individual is assigned upfront as the host | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Host Meetings (Pre-Assigned)Specific individuals assigned upfront as host and co-hosts | ✓ | ✓ | ✓ | ✓ | |
| Multi-Guest MeetingsAdd additional guests during booking | ✓ | ✓ | ✓ | ✓ | |
| Single Host Meetings (Dynamic Assignment)A single host is dynamically assigned from a predefined group | ✓ | ✓ | ✓ | ||
| Multi-Host Meetings (Dynamic Assignment)Hosts and co-hosts can either be pre-assigned upfront or dynamically assigned from a predefined group | ✓ | ✓ | ✓ | ||
| Availability and Locations | |||||
| Multiple Location TypesDynamic and fixed video links, phone and physical addresses with optional room reservation | ✓ | ✓ | ✓ | ✓ | ✓ |
| Location-Based AvailabilitySet location type and venues per time block | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multiple Availability ProfilesUse profile-level availability or set per booking calendar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Team AvailabilityCombined availability of all members in a team | ✓ | ✓ | ✓ | ||
| Room AvailabilityAvailability of a meeting room based on its corporate directory schedule | ✓ | ✓ | ✓ | ||
| Real-Time AvailabilityDedicated availability for live chat and instant meetings | ✓ | ✓ | |||
| Booking Settings | |||||
| Booking WindowOpen-ended, fixed, or rolling (based on calendar or bookable days) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Lead Time Avoid surprises with lead time set by minutes, hours or days | ✓ | ✓ | ✓ | ✓ | ✓ |
| Time Slot Preferences Set time slot spacing and starting times | ✓ | ✓ | ✓ | ✓ | ✓ |
| Meeting BuffersAdd time for preparation and cleanup before and after meetings | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking Limits Control workload with daliy, weekly, and monthly limits | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking Form | |||||
| Multiple field typesPhone, email, text, single select, multi-select | ✓ | ✓ | ✓ | ✓ | ✓ |
| Field MappingMap fields to contacts or activities. Send to downstream systems | ✓ | ✓ | ✓ | ✓ | ✓ |
| Additional Meeting GuestsCollect name, email and relationship for additional meeting guests | ✓ | ✓ | ✓ | ✓ | |
| Guest Attachment UploadsEnable guests to upload documents, images, or other files | ✓ | ✓ | ✓ | ✓ | |
| Web Booking | |||||
| WYSIWYG Page DesignerWhat You See is What You Get editor for desktop and mobile | ✓ | ✓ | ✓ | ✓ | ✓ |
| Branding and PersonalizationUpdate welcome message, personal profile, logo, background, colors, social links, footer | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking LinksShare a dedicated page with a custom URL | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking Calendar GroupingCombine multiple booking calendars into a single, organized page for your guestsMulti-Step Scheduling Flows | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multi-Step Scheduling FlowsGuide guests through a simple, multi-level menu to find the right calendar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Personalized Links Save time for your guests by prefilling the booking form | ✓ | ✓ | ✓ | ✓ | ✓ |
| One-Time Links Link expires after scheduling a single meeting | ✓ | ✓ | ✓ | ✓ | |
| Automatic RedirectRedirect to different web pages after booking action | ✓ | ✓ | ✓ | ✓ | |
| Booking EmbedEmbed the booking action in your website | ✓ | ✓ | ✓ | ✓ | |
| Remove the 'Powered by OnceHub' BannerOnceHub banner will not be displayed to your visitors | ✓ | ✓ | ✓ | ✓ | |
| Phone Booking | |||||
| Natural-Language BookingGuests can book appointments using natural, everyday language | ✓ | ✓ | ✓ | ✓ | |
| Dedicated Phone NumbersA fixed phone number for every booking calendar and booking hub | ✓ | ✓ | ✓ | ✓ | |
| Phone GreetingDefine your welcome message for phone conversations | ✓ | ✓ | ✓ | ✓ | |
| Scheduling Across Time ZonesTime slots convert to your guest's local time, seamlessly established through conversation | ✓ | ✓ | ✓ | ✓ | |
| Multi-Location SchedulingOffer multiple location options to your guests | ✓ | ✓ | ✓ | ✓ | |
| Data CollectionCollect data based on the booking calendar's booking form | ✓ | ✓ | ✓ | ✓ | |
| Multiple Conversation FlowsOffer multiple conversation flows based on your booking hub configuration | ✓ | ✓ | ✓ | ✓ | |
| Leave a MessageGuests can leave a message as part of or instead of booking | ✓ | ✓ | ✓ | ✓ | |
| Booking Notifications | |||||
| Standard Email/Calendar NotificationsScheduling, reminders, rescheduling, cancellation | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email From Meeting Host MailboxNotifications sent from the email address of the meeting host | ✓ | ✓ | ✓ | ✓ | ✓ |
| Configurable Calendar Event and Email NotificationsStatic content, variables, fonts, colors, format, images | ✓ | ✓ | ✓ | ✓ | |
| SMS NotificationsHost and guest text notifications, supported worldwideRequires SMS credits | ✓ | ✓ | ✓ | ✓ | |
| Booking Management | |||||
| Cancel/Reschedule by GuestGuests can cancel/reschedule from notifications and calendar event | ✓ | ✓ | ✓ | ✓ | ✓ |
| Request Reschedule Ask a guest to reschedule the meeting | ✓ | ✓ | ✓ | ✓ | ✓ |
| Reschedule on BehalfReschedule the meeting for the guest | ✓ | ✓ | ✓ | ✓ | ✓ |
| Cancel/Reschedule from CalendarUse standard cancel/reschedule actions in your connected calendar | ✓ | ✓ | ✓ | ✓ | |
| Overlapping MeetingsMark yourself available after a booking, allowing overlapping meetings to maximize your schedule | ✓ | ✓ | ✓ | ✓ | |
| Meeting ReassignmentAssign a scheduled meeting to a different host | ✓ | ✓ | ✓ | ||
Routing & Distribution
Basic
Schedule
Route
Engage
Enterprise
| Routing Forms | |||||
| Progressive Form CaptureAnswers are automatically saved regardless if the form is completed | ✓ | ✓ | ✓ | ||
| In-form Scheduling ExperienceQualify, route, and schedule without leaving the form | ✓ | ✓ | ✓ | ||
| Qualification and Routing by Visitor AnswersBased on current and previous answers | ✓ | ✓ | ✓ | ||
| Qualification and Routing by Contact PropertiesBased on system and custom fields | ✓ | ✓ | ✓ | ||
| Visual Routing MapsVisualize and edit routing flows | ✓ | ✓ | ✓ | ||
| Prefilling and Data TransferPrefill data for a streamlined experience. Transfer data to third-party systems | ✓ | ✓ | ✓ | ||
| Flexible Routing Form DeploymentUse as a standalone page or embed on your website | ✓ | ✓ | ✓ | ||
| Meeting Distribution | |||||
| Round-Robin DistributionEvenly distributes meetings across all members of the team | ✓ | ✓ | ✓ | ||
| Maximum Availability DistributionCombines the availability of all members of a team and distributes meetings by priority | ✓ | ✓ | ✓ | ||
| Booking HubsCentral place for visitors to choose the right calendar | ✓ | ✓ | ✓ | ✓ | |
| Room Scheduling | |||||
| Room Directory IntegrationSync with Microsoft 365 or Google Workspace room directory | ✓ | ✓ | ✓ | ||
| Room Reservation During BookingAutomatically reserve a room during booking | ✓ | ✓ | ✓ | ||
| Room Availability PoolingManage room pools per physical location | ✓ | ✓ | ✓ | ||
Scheduling Assistants
Basic
Schedule
Route
Engage
Enterprise
| Web-Based Chatbots | |||||
| AI-Driven SchedulingSchedule meetings through an intelligent chatbot experience | ✓ | ✓ | |||
| AI ConversationsNatural language chatbot interaction | ✓ | ✓ | |||
| Knowledge Sources IntegrationExpand AI knowledge with your URLs and documents | ✓ | ✓ | |||
| Custom AI InstructionsGuide your AI's behavior and tone | ✓ | ✓ | |||
| AI-Driven and Rule-Based RoutingRoute to the best engagement option using AI or predefined rules | ✓ | ✓ | |||
| Instant MeetingsAccelerate the conversation with a "Meet Now" option | ✓ | ✓ | |||
| Live ChatCommunicate in real time with website visitors | ✓ | ✓ | |||
| Availability-Based RoutingOffer live chat or instant meeting based on agent's availability | ✓ | ✓ | |||
| Audience-Specific Chatbot PersonalizationAutomatically reach out to website visitors based on predefined targeting rules | ✓ | ✓ | |||
| Flexible Chatbot DeploymentUse as a standalone page or embed on your website | ✓ | ✓ | |||
Platform Features
Basic
Schedule
Route
Engage
Enterprise
| Integrations | |||||
| Calendar Integrations Google, Microsoft 365, Exchange, iCloud | ✓ | ✓ | ✓ | ✓ | ✓ |
| Video Conferencing Integrations Zoom, Google Meet, Microsoft Teams, GTM, Webex | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email Integrations Gmail, Microsoft 365 | ✓ | ✓ | ✓ | ✓ | ✓ |
| Room Directory IntegrationMicrosoft 365 and Google Workspace room lists | ✓ | ✓ | ✓ | ||
| CRM Native Integrations Salesforce, HubSpot | ✓ | ✓ | ✓ | ✓ | |
| Zapier Workflow Integration Connect to 1000s of apps with Zapier IPaaS | ✓ | ✓ | ✓ | ✓ | |
| APIs and WebhooksBuild custom integrations | ✓ | ✓ | ✓ | ✓ | |
| Analytics | |||||
| Meeting Analytics Dashboard Booking process performance analytics | 6 weeks of data | ✓ | ✓ | ✓ | ✓ |
| History and Activity Stream Filter, view, and export activity data | 6 weeks of data | ✓ | ✓ | ✓ | ✓ |
| Attribution TrackingCampaign tracking with UTM tags | ✓ | ✓ | ✓ | ✓ | ✓ |
| Enhahnced Analytics IntegrationTrack bookings and chatbot interactions via JavaScript events | ✓ | ✓ | ✓ | ✓ | |
| Contact Management | |||||
| Contact ActivitiesTrack and capture all interactions with a contact | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact StatusTrack and auto-assign a status to contacts | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom Contact FieldsExtend contact records with customizable fields | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact ExportDownload and save contact data as a CSV file | ✓ | ✓ | ✓ | ✓ | ✓ |
| User Management | |||||
| Role Based Access ControlUsers' data and action permissions are set by their role | ✓ | ✓ | ✓ | ✓ | |
| Account OwnershipThe account owner is the only one who can delete it | ✓ | ✓ | ✓ | ✓ | ✓ |
| Teams and Team ManagersTeam Managers manage activities and settings for their teams | ✓ | ✓ | ✓ | ✓ | |
Compliance, Security, and Support
Basic
Schedule
Route
Engage
Enterprise
| ComplianceOur security and compliance product features and operational policies provide users in regulated industries with the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA. | |||||
| PCI DSS Level I | ✓ | ✓ | ✓ | ✓ | ✓ |
| TX-RAMP Level II | ✓ | ✓ | ✓ | ✓ | ✓ |
| SOC 2 Type 2 Report | ✓ | ✓ | ✓ | ✓ | ✓ |
| HIPAA BAA Agreements | Add-on | Add-on | Add-on | ✓ | |
| Guest Communication ComplianceAutomatically save a copy of all notifications sent to guests | Add-on | Add-on | Add-on | ✓ | |
| Email from Corporate MailboxSend all guest email notifications from a corporate email address | Add-on | Add-on | Add-on | ✓ | |
| Cookie Banners IntegrationApply cookie policies to chatbots and routing forms | ✓ | ✓ | ✓ | ||
| Chatbot Conversation ConsentObtain consent at the beginning of a chatbot conversation | ✓ | ✓ | |||
| AI Features ControlAI features are off by default. Can only be enabled by the account owner to ensure proper oversight | ✓ | ✓ | ✓ | ✓ | |
| Security | |||||
| Enterprise-Grade Security | ✓ | ✓ | ✓ | ✓ | ✓ |
| Two-Factor Authentication (2FA)Email, SMS, Authentication app | ✓ | ✓ | ✓ | ✓ | |
| Single Sign-On (SSO) | Add-on | Add-on | Add-on | ✓ | |
| Corporate Calendar ConnectionCentralize calendar connection for all users | Add-on | Add-on | Add-on | ✓ | |
| Custom Security Policies Password, session, and account lockout policies | Add-on | Add-on | Add-on | ✓ | |
| Spam Bot ProtectionInvisible CAPTCHA to ensure only humans can make bookings | Add-on | Add-on | Add-on | ✓ | |
| Spam Protection RulesBlock bookings by geography, domain and visitor properties | Add-on | Add-on | Add-on | ✓ | |
| Business Support | |||||
| Knowledge Base | ✓ | ✓ | ✓ | ✓ | ✓ |
| 24/7 Email Support | ✓ | ✓ | ✓ | ✓ | |
| 24/7 Live Chat Support | ✓ | ✓ | ✓ | ✓ | |
| Priority Support | ✓ | ||||
| Dedicated Success Manager | ✓ | ||||
| Security and Legal Reviews | ✓ | ||||
Frequently Asked Questions
If you have a question that’s not answered below, please contact us.
-
What happens when I sign up?
After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.
-
What are my options during and at the end of the trial period?
You can purchase any paid plan during or at the end of the trial. If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period.
Contact our sales team for assistance if you need more time to explore our platform. -
Can I add or remove users at any time?
Yes. You can add or remove user licences from the Billing page of your account.
-
Who needs a user license?
Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.
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What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.
