What happens when I sign up?

After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.

What are my options during and at the end of the trial period?

You can purchase any paid plan during or at the end of the trial. If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period. Contact our sales team for assistance if you need more time to explore our platform.

Can I add or remove users at any time?

Yes. You can add or remove user licences from the Billing page of your account.

Who needs a user license?

Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.

Oncehub: Free Scheduling Software | Signup Today

Save up to 18% Yearly

Monthly

Basic

For individuals looking to
get started with basic
online scheduling

One User, One Connected Calendar, and One Booking Link
WYSIWYG Booking Page Designer
Multi-Location Availability
Booking With Approval
Multilingual Booking Journeys
Calendar Integrations:
Google, Microsoft 365, Exchange, iCloud
Video Integrations:
Zoom, Google Meet, Microsoft Teams, GTM, Webex
Email Integrations:
Gmail, Microsoft 365
MCP Server for AI Assistants
Standard Email/Calendar Notifications
Knowledge Base Support

Schedule

For businesses looking to streamline scheduling — across web and phone

Basic features, plus:

Unlimited Booking Links, Connected Calendars, and Meetings
Dedicated Booking Phone Numbers ^NEW
Single-Host and Multi-Host Meetings
Group Sessions
Customizable Email/Calendar Notifications
Customizable Text Notifications
CRM Integrations:
Salesforce, HubSpot
Payment Integration:
Stripe
Custom Integrations:
APIs, Webhooks & Automation Platforms
Branded Booking Hubs
Template-Powered Fast Setup
Website Embed
24/7 Email and Live Chat Support

Route

For teams looking to optimize scheduling with screening, routing, and distribution — across web and phone

Schedule features, plus:

Unlimited Routing Forms and Responses
Conversational Forms with Progressive Response Capture
In-Form Scheduling Experience
Routing Based on Form Answers and Contact Properties
Dynamic Selection for Single-Host and Multi-Host Meetings
Concurrent Sessions
Round-Robin, Maximum Availability, and Priority-Based Distribution
Assign to CRM Contact Owner
Filtering and distribution by user attributes
Meeting Reassignment
Room Scheduling
Template-Based Centralized Control
Web & Phone Routing Form Deployment

Engage

For organizations looking to engage visitors in real-time conversations — with web chatbots and live handoff

Route features, plus:

Unlimited Chatbots and Conversations
Web-Based Chatbots
Natural Language Processing
Knowledge Sources Integration
Custom AI Instructions
AI-Driven and Rule-Based Routing
Handoff Channels - Live Chat and Instant Meeting
Audience-Specific Targeting
Branded Chatbot Pages or Website Embed

ADD-ON

Security and Compliance Add-On

Enhanced security and compliance for your account. Can be added to any paid plan.

Features:

Single Sign-On (SSO)
Corporate Calendar Connection
Automated User Provisioning (SCIM)
Email from Corporate Mailbox
Guest Communication Compliance
Booking Spam Protection
Custom Security Policies
HIPAA BAA Agreements

*Additional phone numbers: $4/month

Enterprise

Custom agreements and advanced support for large teams (30+ users)

Security and compliance add-on included

All features, plus:

Enterprise MSA and bespoke agreements
Security and legal reviews
Dedicated success manager
VIP support

Self-Service Scheduling

Basic

Schedule

Route

Engage

Enterprise

Meeting Types
Single-Host Meetings (Pre-Assigned)A single individual is assigned upfront as the host	✓	✓	✓	✓	✓
Multi-Host Meetings (Pre-Assigned)Specific individuals assigned upfront as host and co-hosts		✓	✓	✓	✓
Ad Hoc Multi-Host Meetings Create a one-off multi-host meeting by adding co-host emails to the URL		✓	✓	✓	✓
Single Host Meetings (Dynamic Assignment)A single host is dynamically assigned from a predefined group			✓	✓	✓
Multi-Host Meetings (Dynamic Assignment)Hosts and co-hosts can either be pre-assigned upfront or dynamically assigned from a predefined group			✓	✓	✓
Sessions Types
Single SessionOne booking per host per time slot. Supports instant booking or host approval workflows.	✓	✓	✓	✓	✓
Group SessionMultiple guests book independently but join the same meeting		✓	✓	✓	✓
Concurrent SessionsAutomatically allow multiple bookings per host per time slot, each as a separate meeting			✓	✓	✓
Availability and Locations
Multiple Location TypesDynamic and fixed video links, phone and physical addresses with optional room reservation	✓	✓	✓	✓	✓
Location-Based AvailabilitySet location type and venues per time block	✓	✓	✓	✓	✓
Multiple Availability ProfilesUse profile-level availability or set per booking calendar	✓	✓	✓	✓	✓
Team AvailabilityCombined availability of all members in a team			✓	✓	✓
Room AvailabilityAvailability of a meeting room based on its corporate directory schedule			✓	✓	✓
Real-Time AvailabilityDedicated availability for live chat and instant meetings				✓	✓
Booking Settings
Booking WindowOpen-ended, fixed, or rolling (based on calendar or bookable days)	✓	✓	✓	✓	✓
Lead Time Avoid surprises with lead time set by minutes, hours or days	✓	✓	✓	✓	✓
Time Slot Preferences Set time slot spacing and starting times	✓	✓	✓	✓	✓
Meeting BuffersAdd time for preparation and cleanup before and after meetings	✓	✓	✓	✓	✓
Booking Limits Combine daily, weekly, and monthly limits to control your workload	✓	✓	✓	✓	✓
Booking Form
Multiple Field TypesPhone, email, text, single select, multi-select	✓	✓	✓	✓	✓
Smart Skip & PrefillPrefill and hide fields via URL. Enable auto-skip to bypass the form when all data is known.	✓	✓	✓	✓	✓
Field MappingMap fields to contacts or activities. Send to downstream systems	✓	✓	✓	✓	✓
Additional Meeting GuestsCollect name, email and relationship for additional meeting guests		✓	✓	✓	✓
Guest Attachment UploadsEnable guests to upload documents, images, or other files		✓	✓	✓	✓
Web Booking
WYSIWYG Page DesignerWhat You See is What You Get editor for desktop and mobile	✓	✓	✓	✓	✓
Branding and PersonalizationUpdate welcome message, personal profile, logo, background (image/video), colors, social links, footer	✓	✓	✓	✓	✓
Multilingual Booking JourneysLocalize your booking page, booking form, invites, and notifications to match your guest's native language	✓	✓	✓	✓	✓
Template-Powered Fast SetupPre-configured Booking Calendar Templates let users start in seconds without building from scratch		✓	✓	✓	✓
Template-Based Centralized ControlLock key settings in templates and automatically push changes to all linked Booking Calendars			✓	✓	✓
Booking HubsGroup multiple booking calendars into a single organized page		✓	✓	✓	✓
Booking Calendars FilteringLet guests quickly narrow down booking options with predefined user attributes			✓	✓	✓
Multi-Step Scheduling FlowsGuide guests through a simple, multi-level menu to find the right calendar	✓	✓	✓	✓	✓
Booking LinksShare a dedicated page with a custom URL	✓	✓	✓	✓	✓
Personalized and 1-Click Booking LinksPrefill or completely skip the booking form by appending individual data fields or a unique Contact ID	✓	✓	✓	✓	✓
Dynamic Co-Host Booking LinksAdd co-hosts to any meeting via the URL		✓	✓	✓	✓
Fixed-Timezone Booking LinksLock a specific timezone via the URL—ideal for conferences and face-to-face meetings	✓	✓	✓	✓	✓
One-Time Links Link expires after scheduling a single meeting		✓	✓	✓	✓
Automatic RedirectRedirect to different web pages after booking action		✓	✓	✓	✓
Booking EmbedEmbed the booking action in your website		✓	✓	✓	✓
Remove the 'Powered by OnceHub' BannerOnceHub banner will not be displayed to your visitors		✓	✓	✓	✓
Phone Agents
Natural-Language BookingGuests can book appointments using natural, everyday language		✓	✓	✓	✓
Dedicated Phone NumbersA fixed phone number for every booking calendar and booking hub		✓	✓	✓	✓
Phone GreetingDefine your welcome message for phone conversations		✓	✓	✓	✓
Scheduling Across Time ZonesTime slots convert to your guest's local time, seamlessly established through conversation		✓	✓	✓	✓
Multi-Location SchedulingOffer multiple location options to your guests		✓	✓	✓	✓
Data CollectionCollect data based on the booking calendar's booking form		✓	✓	✓	✓
Multiple Conversation FlowsOffer multiple conversation flows based on your booking hub configuration		✓	✓	✓	✓
Screening, Qualification, and RoutingDeploy your routing forms as phone-based experiences to screen callers and schedule meetings			✓	✓	✓
Conversation Summary and RecordingReview call recordings and AI-generated summaries of guest messages and booking outcomes		✓	✓	✓	✓
Booking Notifications
Standard Email/Calendar NotificationsScheduling, meeting approvals, reminders, rescheduling, cancellation	✓	✓	✓	✓	✓
Email From Meeting Host MailboxNotifications sent from the email address of the meeting host	✓	✓	✓	✓	✓
Customizable Calendar Event and Email NotificationsStatic content, variables, fonts, colors, format, images		✓	✓	✓	✓
Customizable SMS NotificationsCustomize the timing and content of text alerts for hosts and guests worldwideRequires SMS credits		✓	✓	✓	✓
Booking Management
Cancel/Reschedule by GuestGuests can cancel/reschedule from notifications and calendar event	✓	✓	✓	✓	✓
Request Reschedule Ask a guest to reschedule the meeting	✓	✓	✓	✓	✓
Reschedule on BehalfReschedule the meeting for the guest	✓	✓	✓	✓	✓
Cancel/Reschedule from CalendarUse standard cancel/reschedule actions in your connected calendar		✓	✓	✓	✓
Overlapping MeetingsMark yourself available after a booking, allowing overlapping meetings to maximize your schedule		✓	✓	✓	✓
Meeting ReassignmentAssign a scheduled meeting to a different host			✓	✓	✓

Routing & Distribution

Basic

Schedule

Route

Engage

Enterprise

Routing Forms
Progressive Form CaptureAnswers are automatically saved regardless if the form is completed	✓	✓	✓
In-form Scheduling ExperienceQualify, route, and schedule without leaving the form	✓	✓	✓
Qualification and Routing by Visitor AnswersBased on current and previous answers	✓	✓	✓
Qualification and Routing by Contact PropertiesBased on system and custom fields	✓	✓	✓
Assign to CRM Contact OwnerBased on real-time lookup in Salesforce or HubSpot	✓	✓	✓
Visual Routing MapsVisualize and edit routing flows	✓	✓	✓
Prefilling and Data TransferPrefill data for a streamlined experience. Transfer data to third-party systems	✓	✓	✓
Flexible Routing Form DeploymentUse as a standalone page, embed on your website, or deploy as a phone agent	✓	✓	✓
Meeting Distribution
Round-Robin DistributionEvenly distributes meetings across all members of the team	✓	✓	✓
Maximum Availability DistributionCombines the availability of all members of a team and distributes meetings by priority	✓	✓	✓
Team Filtering by User AttributesFilter team booking calendars (in a Booking Hub) to include only users with matching attributes	✓	✓	✓
Room Scheduling
Room Directory IntegrationSync with Microsoft 365 or Google Workspace room directory	✓	✓	✓
Room Reservation During BookingAutomatically reserve a room during booking	✓	✓	✓
Room Availability PoolingManage room pools per physical location	✓	✓	✓

Scheduling Assistants

Basic

Schedule

Route

Engage

Enterprise

Web-Based Chatbots
AI-Driven SchedulingSchedule meetings through an intelligent chatbot experience	✓	✓
AI ConversationsNatural language chatbot interaction	✓	✓
Knowledge Sources IntegrationExpand AI knowledge with your URLs and documents	✓	✓
Custom AI InstructionsGuide your AI's behavior and tone	✓	✓
AI-Driven and Rule-Based RoutingRoute to the best engagement option using AI or predefined rules	✓	✓
Instant MeetingsAccelerate the conversation with a "Meet Now" option	✓	✓
Live ChatCommunicate in real-time with website visitors and securely exchange files during conversations	✓	✓
Availability-Based RoutingOffer live chat or instant meeting based on agent's availability	✓	✓
Audience-Specific Chatbot PersonalizationAutomatically reach out to website visitors based on predefined targeting rules	✓	✓
Flexible Chatbot DeploymentUse as a standalone page or embed on your website	✓	✓

Platform Features

Basic

Schedule

Route

Engage

Enterprise

Integrations
Calendar Integrations Google, Microsoft 365, Exchange, iCloud	✓	✓	✓	✓	✓
Video Conferencing Integrations Zoom, Google Meet, Microsoft Teams, GoTo, Webex	✓	✓	✓	✓	✓
Email Integrations (Host Mailbox) Gmail, Microsoft 365	✓	✓	✓	✓	✓
Email Integrations (Corporate Mailbox) Gmail, Microsoft 365, Amazon, SMTP		Add-on	Add-on	Add-on	✓
Browser Extension Access and personalize existing booking links, or generate one-time links without leaving your browser or Gmail	✓	✓	✓	✓	✓
Room Directory IntegrationMicrosoft 365 and Google Workspace room lists			✓	✓	✓
CRM Native Integrations Salesforce, HubSpot		✓	✓	✓	✓
Payment IntegrationStripe		✓	✓	✓	✓
Automated User Provisioning (SCIM)Microsoft Entra ID		Add-on	Add-on	Add-on	✓
MCP Server for AI AssistantsConnect personal AI Assistants (like Claude or ChatGPT) to OnceHub via secure OAuth login	✓	✓	✓	✓	✓
MCP Server for DevelopersAdd OnceHub's scheduling to AI agents using secure account API keys	✓	✓	✓	✓	✓
Automation & AI ConnectorsUse Zapier, Make, n8n, Integrately, Viasocket, Keragon, or Microsoft Copilot Studio to automate workflows and power AI agents		✓	✓	✓	✓
APIs and WebhooksBuild custom integrations		✓	✓	✓	✓
Analytics
Meeting Analytics Dashboard Booking process performance analytics	6 weeks of data	✓	✓	✓	✓
Capacity Planning DashboardPlan staffing level with insights on future capacity, current usage, and past trends		✓	✓	✓	✓
History and Activity Stream Filter, view, and export activity data	6 weeks of data	✓	✓	✓	✓
Attribution TrackingCampaign tracking with UTM tags and hidden fields	✓	✓	✓	✓	✓
Enhahnced Analytics IntegrationTrack bookings and chatbot interactions via JavaScript events		✓	✓	✓	✓
Contact Management
Contact Activities and AI SummariesTrack all interactions and generate instant, AI-powered activity summaries	✓	✓	✓	✓	✓
Contact StatusTrack and auto-assign a status to contacts	✓	✓	✓	✓	✓
Custom Contact FieldsExtend contact records with customizable fields	✓	✓	✓	✓	✓
Contact Import and ExportSeamlessly upload contact lists or download your data as a CSV file	✓	✓	✓	✓	✓
User Management
Role Based Access ControlUsers' data and action permissions are set by their role		✓	✓	✓	✓
Account OwnershipThe account owner can delete the account and turn features on or off	✓	✓	✓	✓	✓
Teams and Team ManagersTeam Managers manage activities and settings for their teams		✓	✓	✓	✓
User attributesAssign attributes to users based on characteristics such as language, skills, location.			✓	✓	✓

Compliance, Security, and Support

Basic

Schedule

Route

Engage

Enterprise

ComplianceOur security and compliance product features and operational policies provide users in regulated industries with the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA.
PCI DSS Level I	✓	✓	✓	✓	✓
TX-RAMP Level II	✓	✓	✓	✓	✓
SOC 2 Type 2 Report	✓	✓	✓	✓	✓
HIPAA BAA Agreements		Add-on	Add-on	Add-on	✓
Guest Communication ComplianceAutomatically save a copy of all notifications sent to guests		Add-on	Add-on	Add-on	✓
Email from Corporate MailboxSend all guest email notifications from a corporate email address		Add-on	Add-on	Add-on	✓
Enforced Booking Calendar TemplatesRequire that all new booking calendars be created from templates			✓	✓	✓
Cookie Banners IntegrationApply cookie policies to chatbots and routing forms			✓	✓	✓
Chatbot Conversation ConsentObtain consent at the beginning of a chatbot conversation				✓	✓
AI Features ControlAI features are off by default. Can only be enabled by the account owner to ensure proper oversight		✓	✓	✓	✓
Security
Enterprise-Grade Security	✓	✓	✓	✓	✓
Two-Factor Authentication (2FA)Email, SMS, Authentication app		✓	✓	✓	✓
Single Sign-On (SSO)		Add-on	Add-on	Add-on	✓
Corporate Calendar ConnectionCentralize calendar connection for all users		Add-on	Add-on	Add-on	✓
Custom Security Policies Password, session, and account lockout policies		Add-on	Add-on	Add-on	✓
Spam Bot ProtectionInvisible CAPTCHA to ensure only humans can make bookings		Add-on	Add-on	Add-on	✓
Spam Protection RulesBlock bookings by geography, domain and visitor properties		Add-on	Add-on	Add-on	✓
Business Support
Knowledge Base	✓	✓	✓	✓	✓
24/7 Email Support		✓	✓	✓	✓
24/7 Live Chat Support		✓	✓	✓	✓
Priority Support					✓
Dedicated Success Manager					✓
Security and Legal Reviews					✓

What happens when I sign up?

After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.
What are my options during and at the end of the trial period?

You can purchase any paid plan during or at the end of the trial. If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period.
Contact our sales team for assistance if you need more time to explore our platform.
Can I add or remove users at any time?

Yes. You can add or remove user licences from the Billing page of your account.
Who needs a user license?

Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.
What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.