HIPAA compliant healthcare providers

Secure and Efficient Scheduling for HIPAA-Compliant Interactions

Streamline patient appointment booking, ensure data privacy, and maintain compliance with a scheduling solution you can trust

Enhance Patient Experience with User-Friendly Booking Pages 

Create intuitive booking pages that build trust, respect patient privacy, and simplify appointment scheduling

OnlineHealth Clinic Telehealth Medical Center
Peak Performance Sports Medicine Clinic
Licensed Clinical Psychologist
Apex Rehab & Recovery
Dermatology Specialist
OnlineHealth Clinic Telehealth Medical Center
Peak Performance Sports Medicine Clinic
Licensed Clinical Psychologist
Apex Rehab & Recovery
Dermatology Specialist

Prioritize patients and privacy.
Schedule securely and efficiently.

HIPAA Compliant Scheduling: Built to Protect Your Practice and Your Patients

Deliver a secure scheduling experience with robust data protection, access controls, and a commitment to regulatory standards, allowing you to focus on exceptional care

Business Associate Agreement (BAA) for Your Peace of Mind

Business Associate Agreement (BAA) for Your Peace of Mind

  • Let us take care of the privacy and security of your patients’ scheduling related data, while you focus on providing care
  • We willingly enter into a Business Associate Agreement (BAA) with you, as HIPAA requires
  • As defined in the BAA, we are committed to guarding your patients' Protected Health Information (PHI)
Granular Data Access Controls Ensuring Need-to-Know Access

Granular Data Access Controls Ensuring Need-to-Know Access

  • Define specific role-based access permissions to control who can view, modify, or manage sensitive patient information within the scheduling platform
  • Exclude guest contact information from the calendar event to protect their privacy and prevent others from seeing their identifying information
A Comprehensive Privacy and Security Program That Protects What Matters Most

A Comprehensive Privacy and Security Program That Protects What Matters Most

  • Our platform is built with security in mind, employing encryption both in transit and at rest
  • We adhere to industry best practices and implement technical safeguards to prevent unauthorized access, use, or disclosure of patient data
  • Our commitment to ongoing security assessments and updates ensures a continuously protected scheduling environment

Efficient Scheduling and Integrated Workflows for Better Patient Care 

Give your patients a smooth, friendly, and helpful booking experience while adhering to strict HIPAA regulations

Automate Appointment Management for Efficient Patient Flow

Automate Appointment Management for Efficient Patient Flow

  • Create a routing form: Direct patients to the appropriate calendar based on their answers to a series of questions 
  • Create a booking hub: Let patients select the type of appointment they need by providing access to multiple calendars in one link 
  • Collect necessary intake information securely as part of the booking process
Dramatically Reduce Last Minute Cancellations and No Shows

Dramatically Reduce Last Minute Cancellations and No Shows

  • Automatically send customized appointment confirmations and reminders via email and SMS
  • Allow patients to easily and securely cancel or reschedule appointments online by clicking on a link in the reminder they receive
Integrate Smoothly with Your Existing Healthcare Ecosystem

Integrate Smoothly with Your Existing Healthcare Ecosystem

  • Use OnceHub APIs to integrate with your practice management software and EHR systems while maintaining full compliance
  • Ensure appointment information is accurately and securely transferred between systems
guarantees HIPAA compliance back-1

We provide a fully HIPAA-compliant scheduling environment. With end-to-end data encryption and secure access controls, you can schedule online with total peace of mind.

scheduling solution that guarantees HIPAA compliance
remarkably simple back2

Offer patients effortless appointment scheduling 24/7 from any device using friendly booking pages and AI scheduling chatbots.

booking an appointment remarkably simple-1
clinic management back2

Automate reminders and make it simple for patients to cancel or reschedule, keeping your calendar full and your front desk free.

clinic management-1

Prioritize patients and privacy.
Schedule securely and efficiently.

Features and benefits

The Scheduling Tools You Need for Compliant Patient-Centered Care 

Enhance efficiency, improve patient engagement, and maintain HIPAA compliance effortlessly

Customizable and Branded Booking Pages

Customizable and Branded Booking Pages

  • Create professional booking pages that reflect your organization's branding and build patient trust
  • Customize messaging to provide clear instructions and address patient concerns
  • Offer a user-friendly and accessible booking experience for all patients
Automated HIPAA-Compliant Appointment Management

Automated HIPAA-Compliant Appointment Management

  • Automate appointment confirmations, reminders, and follow-ups while adhering to HIPAA regulations
  • Provide secure self-service options for patients to book, reschedule, and cancel appointments
  • Maintain a detailed record of all scheduling activities for audit trails
Robust Security and Access Controls

Robust Security and Access Controls

  • Define user roles and permissions to control access to sensitive patient data
  • Implement audit logs to track user activity and ensure accountability
  • Adhere to HIPAA regulations for data privacy and security
Customizable Data Sharing Options

Customizable Data Sharing Options

  • Control the information shared in booking forms and notifications to meet specific compliance requirements
  • Provide patients with clear information about data collection and usage
  • Maintain secure channels for all patient-related communications

Prioritize patients and privacy.
Schedule securely and efficiently.

Frequently Asked Questions

Discover More Features for Better Scheduling

Powerful Booking Pages

Advanced appointment scheduling features that adapt to your constraints and offer a smooth scheduling experience.

Learn more

Routing and Distribution

Create smart routing forms that screen inquiries and send people to the right calendar. Distribute meetings evenly or show maximum availability.

Learn more

AI-Driven Scheduling

Intelligent scheduling interactions and conversational flows that instantly engage, assist, and convert curious visitors into happy customers.

Learn more

OnceHub Integrations

All the integrations you need in one hub. Connects with your tools and workflows using native and third-party integrations including Zapier, API, and Webhooks.

Learn more

Trust Center

Secure, reliable, and compliant scheduling. Clear and transparent information about our security and privacy practices.

Learn more

OnceHub Platform

Seamless integrations, actionable analytics, and top grade security that make every scheduling moment a positive experience.

Learn More
×

Prioritize patients and privacy.
Schedule securely and efficiently.

back to top