Oncehub - Trustcenter - Sub­processors
Oncehub - Sub­processors

Sub­processors

Trusting the company that we keep

We use subprocessors to host our applications, and to provide specific functionality within our services.  We perform due diligence on their information security practices and data protection compliance prior to engaging with them.  We require each of them to provide at least the level of data protection and security required of OnceHub under our Master Services Agreement.  None of them are permitted to sell or use your data for any other purpose.

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Subprocessor name Service provided and certifications Location
Microsoft Corporation Cloud hosting services for OnceHub applications
(ISO 9001, 22301, 27001, 27017, 27018, 20000-1:2011 Certified, PCI DSS Level 1)		 USA
Amazon Web Services, Inc. Cloud hosting services for OnceHub applications
(ISO 9001, 27001, 27008, 27017 Certified; SOC 1, SOC 2, SOC 3 audited)		 USA
Google Inc. Calendar integration services
(SOC 2 Type 2, SOC 3 audited, ISO 27001, 27017, 27018 Certified)		 USA
Vonage Holdings Corp Voice and Text notification services
(IBM SoftLayer ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2014, ISO 22301:2012, ISO 31000:2009, HITRUST CSF v8.1, SOC 2, SOC 3)		 USA
Mailgun Technologies, Inc Backup email relay services
(Privacy Shield, ISO 27001, ISO 27701, SOC 2)		 USA
LiveKit, Inc Real-time audio streaming via WebRTC
(SOC 2, GDPR-ready, In process: ISO 27001, PCI DSS, FedRAMP)		 USA
Deepgram, Inc Speech-to-text (STT) transcription services
(SOC 2, GDPR-ready, CCPA, PCI DSS)		 USA
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