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Sub­processors

Trusting the company that we keep

We use subprocessors to host our applications, and to provide specific functionality within our services.  We perform due diligence on their information security practices and data protection compliance prior to engaging with them.  We require each of them to provide at least the level of data protection and security required of OnceHub under our Master Services Agreement.  None of them are permitted to sell or use your data for any other purpose.

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Subprocessor name Service provided and certifications Location
Microsoft Corporation Cloud hosting services for OnceHub applications
(ISO 9001, 22301, 27001, 27017, 27018, 20000-1:2011 Certified, PCI DSS Level 1)
USA
Amazon Web Services, Inc. Cloud hosting services for OnceHub applications
(ISO 9001, 27001, 27008, 27017 Certified; SOC 1, SOC 2, SOC 3 audited)
USA
Google Inc. Calendar integration services
(SOC 2 Type 2, SOC 3 audited, ISO 27001, 27017, 27018 Certified)
USA
Vonage Text notification services
IBM SoftLayer ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2014, ISO 22301:2012, ISO 31000:2009, HITRUST CSF v8.1, SOC 2, SOC 3
USA
Cyclr Integration platform provider
SOC 2 Type 1
UK
Mailgun Technologies, Inc Backup email relay services
Privacy Shield
USA

For clarity, we have also listed our affiliate companies that process personal data as part of our day to day company operations.

Affiliate name Location
OnceHub Ltd. Israel
OnceHub Technologies Pvt. Ltd. India
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