The best way to engage with your customers

Explore advanced features with a 14 day free trial

Save up to 18% Yearly
Monthly

Basic

For individuals looking to
get started with basic
online scheduling

Free

Start now

 

  • One user and one booking link
  • Calendar integrations:
    Google, Office365, Exchange, iCloud
  • Video integrations:
    Zoom, Google, Microsoft, GTM, WebEx
  • Standard email reminders and follow-ups
  • Booking calendar landing page

Schedule

For businesses looking to streamline their operations with professional scheduling

$10/seat/month

Start now

Basic features, plus:

  • Unlimited booking links and meetings
  • All meeting types including panels
  • Customizable email and text notifications
  • Salesforce, HubSpot, Zapier, and API integrations
  • Advanced customization and branding 
  • Booking calendar website embed
  • 24/7 email and
    live chat support

Route

For teams looking to optimize scheduling with qualification, routing, and distribution

$19/seat/month

Start now

Schedule features, plus:

  • Unlimited forms and submissions
  • In-form scheduling experience
  • Routing based on
    form answers
  • Routing based on
    contact properties
  • Round robin and pooled availability distribution
  • Dynamic panels and resource constraints
  • Website embed or landing page routing form

Engage

For teams looking to maximize engagements with scheduling,
live chat, and instant calls

$39/seat/month

Start now

Route features, plus:

  • Unlimited chatbots
    and conversations
  • No-code, rule-based conversation flows
  • Live chat, instant call and scheduling channels
  • AI-powered conversations
  • Audience-specific targeting
  • Live engagements availability-based routing
  • Website embed or landing page chatbot

security&compliance-big ADD-ON

Security and compliance add-on

Enhanced security and compliance for your account. Can be added to any paid plan.

$5/seat/month

Features:

  • Single sign-on (SSO)
  • Corporate calendar connection
  • Custom security policies
  • CAPTCHA for booking action
  • HIPAA BAA agreements
  • Compliance BCC emails
  • Email from your domain

Enterprise

Custom agreements and advanced support for large teams (30+ users)

Contact us
shield-icon-add-on-checkmark
Security and compliance add-on included

All features, plus:

  • Enterprise MSA and bespoke agreements
  • Security and legal reviews
  • Dedicated success manager
  • VIP support
Contact us

Detailed feature comparison

Key features

 
Basic
Schedule
Route
Engage
Enterprise
Scheduled meeting types  
One-on-One ✓ ✓ ✓ ✓ ✓
Group sessionMeeting with multiple customers simultaneously ✓ ✓ ✓ ✓ ✓
Panel meeting Meeting with multiple team members simultaneously   ✓ ✓ ✓ ✓
Scheduled meeting rules  
Booking limits Control workload ✓ ✓ ✓ ✓ ✓
Meeting buffersPrevent back-to-back meetings ✓ ✓ ✓ ✓ ✓
Lead time Avoid surprises ✓ ✓ ✓ ✓ ✓
Cancel/reschedule policies Rules for allowing customer booking changes ✓ ✓ ✓ ✓ ✓
User and customer notifications  
Standard email/calendar notificationsReminders, follow-ups, rescheduling, cancellations ✓ ✓ ✓ ✓ ✓
Configurable workflowsRules for when and how often to send notifications ✓ ✓ ✓ ✓ ✓
SMS notificationsRequires SMS credits   ✓ ✓ ✓ ✓
Email and SMS templates designerFor customized notifications   ✓ ✓ ✓ ✓
Routing  
In-form scheduling experienceQualify, route, and schedule without leaving the form     ✓ ✓ ✓
Qualification and routing by customer answersBased on current and previous answers     ✓ ✓ ✓
Qualification and routing by contact propertiesBased on system and custom values     ✓ ✓ ✓
Routing mapsVisualize and edit routing flows     ✓ ✓ ✓
Resource pools with dynamic distributionRound-Robin, Pooled availability w/o priority     ✓ ✓ ✓
Dynamic panels and resource constraints Combine panel meetings with resource pools     ✓ ✓ ✓
Conversation flows  
Rule-based conversation flowsNo-code chatbot builder       ✓ ✓
Live chatCommunicate in real time with website visitors       ✓ ✓
Instant callsAccelerate the conversation with a "Meet Now" option       ✓ ✓
AI-powered conversationsTrained on your website data       ✓ ✓
Audience specific chatbot personalizationBased on system values and website analytics       ✓ ✓
Live engagement teamsBroadcast live engagement requests to relevant teams       ✓ ✓
Availability based routingOffer live engagement based on agent's availability       ✓ ✓
Instant engagement user notificationsSlack, Google Chat, or Microsoft Teams       ✓ ✓

Platform

 
Basic
Schedule
Route
Engage
Enterprise
Publishing options
Booking calendar landing pageWith shareable unique public link ✓ ✓ ✓ ✓ ✓
Embedded booking calendarOffering scheduling without leaving your website   ✓ ✓ ✓ ✓
Flexible form deploymentWebsite embed or form landing page     ✓ ✓ ✓
Flexible chatbot deploymentWebsite embed, on click, chatbot landing page       ✓ ✓
Analytics
Performance dashboard Time-to-engagement analytics 6 weeks of data ✓ ✓ ✓ ✓
History and activity stream Filter, view, and export activity data 6 weeks of data ✓ ✓ ✓ ✓
Attribution trackingCampaign tracking with UTM tags ✓ ✓ ✓ ✓ ✓
Customizations
Custom URL Customize your landing page link ✓ ✓ ✓ ✓ ✓
Personalized links Customers not required to provide data you already have   ✓ ✓ ✓ ✓
One-time links Link expires after one booking   ✓ ✓ ✓ ✓
Automatic redirect Redirect to different web pages after booking action   ✓ ✓ ✓ ✓
Theme designer Brand landing pages, website embed, notifications   ✓ ✓ ✓ ✓
LocalizationCustomer experience language-specific customization ✓ ✓ ✓ ✓ ✓
Integrations
Calendar integrations Google, Office365, Exchange, iCloud ✓ ✓ ✓ ✓ ✓
Video conferencing integrations Zoom, Google, Microsoft, GTM, WebEx ✓ ✓ ✓ ✓ ✓
CRM native integrations Salesforce and HubSpot   ✓ ✓ ✓ ✓
Zapier workflow integration Connect to 1000s of apps with Zapier IPaaS   ✓ ✓ ✓ ✓
APIs and webhooksBuild custom integrations   ✓ ✓ ✓ ✓
Web form plug-in Add engagements to existing web forms       ✓ ✓
PayPal payments integrations Customers pay you when making a booking ✓ ✓ ✓ ✓ ✓
Gmail Chrome extensionCreate scheduling invitations directly from Gmail ✓ ✓ ✓ ✓ ✓

Compliance, Security, and Support

 
Basic
Schedule
Route
Engage
Enterprise
ComplianceOur security and compliance product features and operational policies provide users in regulated industries with the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA.  
PCI DSS Level I  ✓ ✓ ✓ ✓ ✓
TX-RAMP Level II ✓ ✓ ✓ ✓ ✓
SOC 2 report ✓ ✓ ✓ ✓ ✓
HIPAA BAA agreements   Add-on Add-on Add-on ✓
Customer communication complianceAutomatically save a copy of all customer communication   Add-on Add-on Add-on ✓
Email from your domainSend all customer emails from a corporate mailbox   Add-on Add-on Add-on ✓
Cookie banners integrationApply cookie policies to chatbots and forms     ✓ ✓ ✓
Chatbot conversation consentObtain consent at the beginning of a chatbot conversation       ✓ ✓
Security  
Enterprise-grade security ✓ ✓ ✓ ✓ ✓
Two-factor authentication (2FA)   ✓ ✓ ✓ ✓
Single sign-on (SSO)   Add-on Add-on Add-on ✓
Corporate calendar connectionCentralize calendar connection for all users   Add-on Add-on Add-on ✓
Custom security policies Password, session, and account lockout policies   Add-on Add-on Add-on ✓
Bookings spam protection Invisible CAPTCHA for customer booking action   Add-on Add-on Add-on ✓
Business support  
Knowledge base ✓ ✓ ✓ ✓ ✓
24/7 email support   ✓ ✓ ✓ ✓
24/7 live chat support   ✓ ✓ ✓ ✓
Priority support         ✓
Dedicated success manager         ✓
Security and legal reviews         ✓

Frequently asked questions

If you have a question that’s not answered below, please contact us.

  • What happens when I sign up?

    After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.

  • What are my options during and at the end of the trial period?

    You can purchase any paid plan during or at the end of the trial.  If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period.
    Contact our sales team for assistance if you need more time to explore our platform.

  • Can I add or remove users at any time?

    Yes. You can add or remove user licences from the Billing page of your account.

  • Who needs a user license?

    Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.

  • What payment methods do you accept?

    We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.

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