The Best Way to Engage With Your Audience
Explore advanced features with a 14 day free trial
Basic
- One User and One Booking Link
- WYSIWYG Booking Page Designer
- Multi-Location Availability
- Calendar Integrations:
Google, Office 365, Exchange, iCloud - Video Integrations:
Zoom, Google, Microsoft, GTM, Webex - Email Integrations:
Google, Office 365 - Standard Email Reminders and Follow-Ups
- Knowledge Base Support
Schedule
For businesses looking to streamline their operations with professional scheduling
$12 $10/seat/month
Basic features, plus:
- Unlimited Booking Links and Meetings
- Single-Host and Multi-Host Meetings
- Customizable Email Notifications
- Text Notifications
- CRM Integrations:
Salesforce, HubSpot - Custom Integrations:
APIs, Webhooks, Zapier - Branded Booking Hubs
- Website Embed
- 24/7 Email and Live Chat Support
Route
For teams looking to optimize scheduling with qualification, routing, and distribution
$23 $19/seat/month
Schedule features, plus:
- Unlimited Routing Forms and Responses
- In-Form Scheduling Experience
- Routing Based on Form Answers and Contact Properties
- Dynamic Selection for Single-Host and Multi-Host Meetings
- Round-Robin, Maximum Availability, and Priority-Based Distribution
- Meeting Reassignment
- Room Scheduling
- Branded Routing Form Pages or Website Embed
Engage
Route features, plus:
- Unlimited Chatbots and Conversations
- AI-Driven Scheduling
- AI Conversations
- Smart Routing by AI
- Availability-Based Routing
- Live Chat
- Instant Meetings
- Audience-Specific Targeting
- Branded Chatbot Pages or Website Embed
Security and Compliance Add-On
Enhanced security and compliance for your account. Can be added to any paid plan.
$6 $5/seat/month
Features:
- Single Sign-On (SSO)
- Corporate Calendar Connection
- Email from Corporate Account
- Guest Communication Compliance
- Booking Spam Protection
- Custom Security Policies
- HIPAA BAA Agreements
Detailed Feature Comparison
Scheduling Features
Meeting Types | |||||
Single-Host Meetings (Pre-assigned)A single individual is assigned upfront as the host | ✓ | ✓ | ✓ | ✓ | ✓ |
Single Host Meetings (Dynamic Selection)A single host is chosen dynamically from a predefined group | ✓ | ✓ | ✓ | ||
Multi-Host Meetings (Pre-assigned)Specific individuals assigned upfront as host and co-hosts | ✓ | ✓ | ✓ | ✓ | |
Multi-Host Meetings (Dynamic Selection)Hosts and co-hosts can either be pre-assigned upfront or selected dynamically from a predefined group | ✓ | ✓ | ✓ | ||
Multi-Guest MeetingsAdd additional guests during booking | ✓ | ✓ | ✓ | ✓ | |
Availability and Locations | |||||
Multi-Location AvailabilityDefine when and where you are available for meetings | ✓ | ✓ | ✓ | ✓ | ✓ |
Team AvailabilityCombined availability of all team members | ✓ | ✓ | ✓ | ||
Room AvailabilityAvailability of a meeting room based on its schedule | ✓ | ✓ | ✓ | ||
Real-Time AvailabilityAvailability for live chat or instant meetings | ✓ | ✓ | |||
Room Scheduling | |||||
Location-Based Room ManagementManage meeting rooms by physical location | ✓ | ✓ | ✓ | ||
Room Directory IntegrationSync with Office 365 room directory | ✓ | ✓ | ✓ | ||
Room Reservation During BookingAutomatically reserve a room during booking | ✓ | ✓ | ✓ | ||
Meeting Settings | |||||
Booking Limits Control workload | ✓ | ✓ | ✓ | ✓ | ✓ |
Meeting BuffersPrevent back-to-back meetings | ✓ | ✓ | ✓ | ✓ | ✓ |
Lead Time Avoid surprises | ✓ | ✓ | ✓ | ✓ | ✓ |
Booking Forms Collect information from guests to enhance meeting context | ✓ | ✓ | ✓ | ✓ | ✓ |
Personalized Links Guests skip the booking form with pre-filled links | ✓ | ✓ | ✓ | ✓ | ✓ |
Automatic RedirectRedirect to different web pages after booking action | ✓ | ✓ | ✓ | ✓ | |
One-Time Links Link expires after scheduling a single meeting | ✓ | ✓ | ✓ | ✓ | |
Meeting Distribution | |||||
Round-Robin DistributionEvenly distributes workload among team members | ✓ | ✓ | ✓ | ||
Maximum Availability DistributionDisplays all time slots; distributed by priority | ✓ | ✓ | ✓ | ||
Booking HubsCentral place for visitors to choose the right calendar | ✓ | ✓ | ✓ | ✓ | |
Branding and Deployment | |||||
WYSIWYG Page DesignerBrand and personalize booking pages for desktop and mobile | ✓ | ✓ | ✓ | ✓ | ✓ |
Booking PageShare booking pages or booking hubs | ✓ | ✓ | ✓ | ✓ | ✓ |
Booking EmbedEmbed booking calendars or booking hubs on your website | ✓ | ✓ | ✓ | ✓ | |
Custom URL Customize your page link | ✓ | ✓ | ✓ | ✓ | ✓ |
No OnceHub Branding OnceHub branding will not be displayed to your visitors | ✓ | ✓ | ✓ | ✓ | |
Guest Booking Experience | |||||
Automatic Timezone DetectionDetects and aligns guest timezones automatically | ✓ | ✓ | ✓ | ✓ | ✓ |
Smart Location SelectorChoose and filter availability across multiple locations | ✓ | ✓ | ✓ | ✓ | ✓ |
Additional Guest InvitesGuests can invite additional participants to their meetings | ✓ | ✓ | ✓ | ✓ | |
Guest Booking ManagementGuests can easily cancel or reschedule meetings | ✓ | ✓ | ✓ | ✓ | ✓ |
Meeting Notifications | |||||
Standard Email/Calendar NotificationsConfirmation, reminders, rescheduling, cancellation | ✓ | ✓ | ✓ | ✓ | ✓ |
Email From Meeting Host AccountNotifications sent from the email address of the meeting host | ✓ | ✓ | ✓ | ✓ | ✓ |
Configurable Email NotificationsControl the timing and content of email notifications | ✓ | ✓ | ✓ | ✓ | |
SMS NotificationsRequires SMS credits | ✓ | ✓ | ✓ | ✓ | |
Booking Management | |||||
Request Reschedule Ask a guest to reschedule the meeting | ✓ | ✓ | ✓ | ✓ | ✓ |
Reschedule on BehalfReschedule the meeting for the guest | ✓ | ✓ | ✓ | ✓ | ✓ |
Cancel/Reschedule from CalendarUse standard cancel/reschedule actions in your connected calendar | ✓ | ✓ | ✓ | ✓ | |
Meeting ReassignmentAssign a scheduled meeting to a different host | ✓ | ✓ | ✓ | ||
Routing Forms | |||||
In-form Scheduling ExperienceQualify, route, and schedule without leaving the form | ✓ | ✓ | ✓ | ||
Qualification and Routing by Visitor AanswersBased on current and previous answers | ✓ | ✓ | ✓ | ||
Qualification and Routing by Contact PropertiesBased on system and custom values | ✓ | ✓ | ✓ | ||
Visual Routing MapsVisualize and edit routing flows | ✓ | ✓ | ✓ | ||
Flexible Routing Form DeploymentUse as a standalone page or embed on your website | ✓ | ✓ | ✓ | ||
Conversational Chatbots | |||||
AI-Driven SchedulingSchedule meetings through an intelligent chatbot experience | ✓ | ✓ | |||
AI ConversationsNatural language chatbot interaction | ✓ | ✓ | |||
Smart Routing Driven by AIAI-optimzed routing to the best engagement option | ✓ | ✓ | |||
Availability-Based RoutingOffer live engagement based on agent's availability | ✓ | ✓ | |||
Live ChatCommunicate in real time with website visitors | ✓ | ✓ | |||
Instant MeetingsAccelerate the conversation with a "Meet Now" option | ✓ | ✓ | |||
Audience-Specific Chatbot PersonalizationBased on system values and website analytics | ✓ | ✓ | |||
Flexible Chatbot DeploymentUse as a standalone page or embed on your website | ✓ | ✓ |
Platform Features
Integrations | |||||
Calendar Integrations Google, Office 365, Exchange, iCloud | ✓ | ✓ | ✓ | ✓ | ✓ |
Video Conferencing Integrations Zoom, Google, Microsoft, GTM, Webex | ✓ | ✓ | ✓ | ✓ | ✓ |
Email Integrations Google, Office 365 | ✓ | ✓ | ✓ | ✓ | ✓ |
Room Directory IntegrationOffice 365 room lists | ✓ | ✓ | ✓ | ||
CRM Native Integrations Salesforce, HubSpot | ✓ | ✓ | ✓ | ✓ | |
Zapier Workflow Integration Connect to 1000s of apps with Zapier IPaaS | ✓ | ✓ | ✓ | ✓ | |
APIs and WebhooksBuild custom integrations | ✓ | ✓ | ✓ | ✓ | |
Analytics | |||||
Meeting Analytics Dashboard Booking process performance analytics | 6 weeks of data | ✓ | ✓ | ✓ | ✓ |
History and Activity Stream Filter, view, and export activity data | 6 weeks of data | ✓ | ✓ | ✓ | ✓ |
Attribution TrackingCampaign tracking with UTM tags | ✓ | ✓ | ✓ | ✓ | ✓ |
Google Analytics IntegrationTrack your chatbot performance | ✓ | ✓ | |||
Contact Management | |||||
Contact ActivitiesTrack and capture all interactions with a contact | ✓ | ✓ | ✓ | ✓ | ✓ |
Contact StatusTrack and auto-assign a status to contacts | ✓ | ✓ | ✓ | ✓ | ✓ |
Custom Contact FieldsExtend contact records with customizable fields | ✓ | ✓ | ✓ | ✓ | ✓ |
Contact ExportDownload and save contact data as a CSV file | ✓ | ✓ | ✓ | ✓ | ✓ |
User Management | |||||
Role AssignmentAccount Owner, Administrator, Team Manager, or Member | ✓ | ✓ | ✓ | ✓ | |
Account OwnershipThe account owner is the only one who can delete it | ✓ | ✓ | ✓ | ✓ | ✓ |
Teams and Team ManagersTeam Managers manage settings for their teams | ✓ | ✓ | ✓ | ✓ |
Compliance, Security, and Support
ComplianceOur security and compliance product features and operational policies provide users in regulated industries with the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA. | |||||
PCI DSS Level I | ✓ | ✓ | ✓ | ✓ | ✓ |
TX-RAMP Level II | ✓ | ✓ | ✓ | ✓ | ✓ |
SOC 2 Report | ✓ | ✓ | ✓ | ✓ | ✓ |
HIPAA BAA Agreements | Add-on | Add-on | Add-on | ✓ | |
Guest Communication ComplianceAutomatically save a copy of all guest communication | Add-on | Add-on | Add-on | ✓ | |
Email from Corporate AccountSend all guest email notifications from a corporate email address | Add-on | Add-on | Add-on | ✓ | |
Cookie Banners IntegrationApply cookie policies to chatbots and routing forms | ✓ | ✓ | ✓ | ||
Chatbot Conversation ConsentObtain consent at the beginning of a chatbot conversation | ✓ | ✓ | |||
Security | |||||
Enterprise-Grade Security | ✓ | ✓ | ✓ | ✓ | ✓ |
Two-Factor Authentication (2FA)Email, SMS, Authentication app | ✓ | ✓ | ✓ | ✓ | |
Single Sign-On (SSO) | Add-on | Add-on | Add-on | ✓ | |
Corporate Calendar ConnectionCentralize calendar connection for all users | Add-on | Add-on | Add-on | ✓ | |
Custom Security Policies Password, session, and account lockout policies | Add-on | Add-on | Add-on | ✓ | |
Booking Spam Protection Invisible CAPTCHA for scheduling action | Add-on | Add-on | Add-on | ✓ | |
Business Support | |||||
Knowledge Base | ✓ | ✓ | ✓ | ✓ | ✓ |
24/7 Email Support | ✓ | ✓ | ✓ | ✓ | |
24/7 Live Chat Support | ✓ | ✓ | ✓ | ✓ | |
Priority Support | ✓ | ||||
Dedicated Success Manager | ✓ | ||||
Security and Legal Reviews | ✓ |
Frequently Asked Questions
If you have a question that’s not answered below, please contact us.
-
What happens when I sign up?
After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.
-
What are my options during and at the end of the trial period?
You can purchase any paid plan during or at the end of the trial. If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period.
Contact our sales team for assistance if you need more time to explore our platform. -
Can I add or remove users at any time?
Yes. You can add or remove user licences from the Billing page of your account.
-
Who needs a user license?
Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.
-
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.