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The Best Way to Engage With Your Audience

Explore advanced features with a 14 day free trial

Save up to 18% Yearly
Monthly

Basic

For individuals looking to
get started with basic
online scheduling

Start now

 

  • One User and One Booking Link
  • WYSIWYG Booking Page Designer
  • Multi-Location Availability
  • Calendar Integrations:
    Google, Office 365, Exchange, iCloud
  • Video Integrations:
    Zoom, Google, Microsoft, GTM, Webex
  • Email Integrations:
    Google, Office 365
  • Standard Email Reminders and Follow-Ups
  • Knowledge Base Support

Schedule

For businesses looking to streamline their operations with professional scheduling

Start now

Basic features, plus:

  • Unlimited Booking Links and Meetings
  • Single-Host and Multi-Host Meetings
  • Customizable Email Notifications
  • Text Notifications
  • CRM Integrations:
    Salesforce, HubSpot
  • Custom Integrations:
    APIs, Webhooks, Zapier
  • Branded Booking Hubs
  • Website Embed
  • 24/7 Email and Live Chat Support

Route

For teams looking to optimize scheduling with qualification, routing, and distribution

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Schedule features, plus:

  • Unlimited Routing Forms and Responses
  • In-Form Scheduling Experience
  • Routing Based on Form Answers and Contact Properties
  • Dynamic Selection for Single-Host and Multi-Host Meetings
  • Round-Robin, Maximum Availability, and Priority-Based Distribution
  • Meeting Reassignment
  • Room Scheduling
  • Branded Routing Form Pages or Website Embed

Engage

For teams looking to maximize engagements with AI-driven scheduling

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Route features, plus:

  • Unlimited Chatbots and Conversations
  • AI-Driven Scheduling
  • AI Conversations
  • Smart Routing by AI
  • Availability-Based Routing
  • Live Chat
  • Instant Meetings
  • Audience-Specific Targeting
  • Branded Chatbot Pages or Website Embed
security&compliance-big ADD-ON

Security and Compliance Add-On

Enhanced security and compliance for your account. Can be added to any paid plan.

Features:

  • Single Sign-On (SSO)
  • Corporate Calendar Connection
  • Email from Corporate Account
  • Guest Communication Compliance
  • Booking Spam Protection
  • Custom Security Policies
  • HIPAA BAA Agreements


Enterprise

Custom agreements and advanced support for large teams (30+ users)

Contact us
shield-icon-add-on-checkmark
Security and compliance add-on included

All features, plus:

  • Enterprise MSA and bespoke agreements
  • Security and legal reviews
  • Dedicated success manager
  • VIP support
Contact us

Detailed Feature Comparison

Scheduling Features

 
Basic
Schedule
Route
Engage
Enterprise
Meeting Types  
Single-Host Meetings (Pre-assigned)A single individual is assigned upfront as the host
Single Host Meetings (Dynamic Selection)A single host is chosen dynamically from a predefined group    
Multi-Host Meetings (Pre-assigned)Specific individuals assigned upfront as host and co-hosts  
Multi-Host Meetings (Dynamic Selection)Hosts and co-hosts can either be pre-assigned upfront or selected dynamically from a predefined group    
Multi-Guest MeetingsAdd additional guests during booking  
Availability and Locations  
Multi-Location AvailabilityDefine when and where you are available for meetings
Team AvailabilityCombined availability of all team members    
Room AvailabilityAvailability of a meeting room based on its schedule    
Real-Time AvailabilityAvailability for live chat or instant meetings      
Room Scheduling  
Location-Based Room ManagementManage meeting rooms by physical location    
Room Directory IntegrationSync with Office 365 room directory    
Room Reservation During BookingAutomatically reserve a room during booking    
Meeting Settings  
Booking Limits Control workload
Meeting BuffersPrevent back-to-back meetings
Lead Time Avoid surprises
Booking Forms Collect information from guests to enhance meeting context
Personalized Links Guests skip the booking form with pre-filled links 
Automatic RedirectRedirect to different web pages after booking action  
One-Time Links Link expires after scheduling a single meeting  
Meeting Distribution  
Round-Robin DistributionEvenly distributes workload among team members    
Maximum Availability DistributionDisplays all time slots; distributed by priority    
Booking HubsCentral place for visitors to choose the right calendar  
Branding and Deployment  
WYSIWYG Page DesignerBrand and personalize booking pages for desktop and mobile
Booking PageShare booking pages or booking hubs
Booking EmbedEmbed booking calendars or booking hubs on your website  
Custom URL Customize your page link
No OnceHub Branding OnceHub branding will not be displayed to your visitors  
Guest Booking Experience  
Automatic Timezone DetectionDetects and aligns guest timezones automatically
Smart Location SelectorChoose and filter availability across multiple locations
Additional Guest InvitesGuests can invite additional participants to their meetings  
Guest Booking ManagementGuests can easily cancel or reschedule meetings
Meeting Notifications  
Standard Email/Calendar NotificationsConfirmation, reminders, rescheduling, cancellation
Email From Meeting Host AccountNotifications sent from the email address of the meeting host
Configurable Email NotificationsControl the timing and content of email notifications  
SMS NotificationsRequires SMS credits  
Booking Management  
Request Reschedule Ask a guest to reschedule the meeting
Reschedule on BehalfReschedule the meeting for the guest
Cancel/Reschedule from CalendarUse standard cancel/reschedule actions in your connected calendar  
Meeting ReassignmentAssign a scheduled meeting to a different host    
Routing Forms  
In-form Scheduling ExperienceQualify, route, and schedule without leaving the form    
Qualification and Routing by Visitor AanswersBased on current and previous answers    
Qualification and Routing by Contact PropertiesBased on system and custom values    
Visual Routing MapsVisualize and edit routing flows    
Flexible Routing Form DeploymentUse as a standalone page or embed on your website    
Conversational Chatbots  
AI-Driven SchedulingSchedule meetings through an intelligent chatbot experience      
AI ConversationsNatural language chatbot interaction      
Smart Routing Driven by AIAI-optimzed routing to the best engagement option      
Availability-Based RoutingOffer live engagement based on agent's availability      
Live ChatCommunicate in real time with website visitors      
Instant MeetingsAccelerate the conversation with a "Meet Now" option      
Audience-Specific Chatbot PersonalizationBased on system values and website analytics      
Flexible Chatbot DeploymentUse as a standalone page or embed on your website      

Platform Features

 
Basic
Schedule
Route
Engage
Enterprise
Integrations
Calendar Integrations Google, Office 365, Exchange, iCloud
Video Conferencing Integrations Zoom, Google, Microsoft, GTM, Webex
Email Integrations Google, Office 365
Room Directory IntegrationOffice 365 room lists    
CRM Native Integrations Salesforce, HubSpot  
Zapier Workflow Integration Connect to 1000s of apps with Zapier IPaaS  
APIs and WebhooksBuild custom integrations  
Analytics
Meeting Analytics Dashboard Booking process performance analytics 6 weeks of data
History and Activity Stream Filter, view, and export activity data 6 weeks of data
Attribution TrackingCampaign tracking with UTM tags
Google Analytics IntegrationTrack your chatbot performance      
Contact Management
Contact ActivitiesTrack and capture all interactions with a contact
Contact StatusTrack and auto-assign a status to contacts
Custom Contact FieldsExtend contact records with customizable fields
Contact ExportDownload and save contact data as a CSV file
User Management
Role AssignmentAccount Owner, Administrator, Team Manager, or Member  
Account OwnershipThe account owner is the only one who can delete it
Teams and Team ManagersTeam Managers manage settings for their teams  

Compliance, Security, and Support

 
Basic
Schedule
Route
Engage
Enterprise

ComplianceOur security and compliance product features and operational policies provide users in regulated industries with the tools necessary to maintain compliance with GDPR, FINRA, HIPAA, and FERPA.  
PCI DSS Level I 
TX-RAMP Level II
SOC 2 Report
HIPAA BAA Agreements   Add-on Add-on Add-on
Guest Communication ComplianceAutomatically save a copy of all guest communication   Add-on Add-on Add-on
Email from Corporate AccountSend all guest email notifications from a corporate email address   Add-on Add-on Add-on
Cookie Banners IntegrationApply cookie policies to chatbots and routing forms    
Chatbot Conversation ConsentObtain consent at the beginning of a chatbot conversation      
Security  
Enterprise-Grade Security
Two-Factor Authentication (2FA)Email, SMS, Authentication app  
Single Sign-On (SSO)   Add-on Add-on Add-on
Corporate Calendar ConnectionCentralize calendar connection for all users   Add-on Add-on Add-on
Custom Security Policies Password, session, and account lockout policies   Add-on Add-on Add-on
Booking Spam Protection Invisible CAPTCHA for scheduling action   Add-on Add-on Add-on
Business Support  
Knowledge Base
24/7 Email Support  
24/7 Live Chat Support  
Priority Support        
Dedicated Success Manager        
Security and Legal Reviews        

Frequently Asked Questions

If you have a question that’s not answered below, please contact us.

  • What happens when I sign up?

    After signing up, you gain free access (no credit card needed) to a 14-day trial of our Engage plan. This is a fantastic opportunity for you to experience firsthand the advanced features and capabilities of the OnceHub platform.

  • What are my options during and at the end of the trial period?

    You can purchase any paid plan during or at the end of the trial.  If you prefer to use the Basic (free) plan, you can choose to downgrade at the end of the trial period.
    Contact our sales team for assistance if you need more time to explore our platform.

  • Can I add or remove users at any time?

    Yes. You can add or remove user licences from the Billing page of your account.

  • Who needs a user license?

    Any users who need to receive scheduled meetings or live engagements require a paid seat. A license is not required for account administrators unless they want to receive meetings and live engagements.

  • What payment methods do you accept?

    We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover and JCB. We also accept payment via PayPal.

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