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Discover the latest OnceHub resources and insights

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automated chatbots

Chatbot best practices

These chatbot design best practices will help you create a chatbot which will meet your customers’ needs, and ensure that it stands the test of time.

Chatbot analytics

If you've built a chatbot then you need to understand chatbot analytics. Here are top three metrics you should be tracking to measure your bot's success.

Chatbot design

Learn how mapping out your customer journey is key to a successful chatbot implementation on your site and how it can help you make data-driven decisions.

Chatbot guide

In this chatbot guide we help you get started with ChatOnce chatbots which, when set up correctly, will delight customers, increase sales, & save you time.

Chatbot templates

Draw inspiration from our collection of industry specific chatbot templates designed to help you quickly & easily set up a chatbot for your chosen industry.

Custom chatbot

ChatOnce custom chatbots help you to personalize your customer experience with intelligent website chatbots designed to support your teams.

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